Client portal

See exactly where your project stands

CPS Portal keeps commissions, quotations, status and deliverables in one place. No emails asking how it is going, and no digging through your inbox for a quotation from three months ago.

The four problems the portal solves

All of these are real, and all of them used to cost time.

Commission online

Requirements, sample details and scope submitted in one form, with no email round-trips to pin down specifications. What you entered before is reused next time.

Status you can check yourself

Which stage the project has reached and what it is waiting on, visible on sign-in. No phone calls needed, and no manual reporting from our side.

Documents in one place

Quotations, purchase orders and deliverable lists all attached to the same project. Looking something up three months later does not mean searching your inbox.

Full project history

What you commissioned, with the specifications and figures as they stood at the time. It is a record for you as much as for us.

From commission to delivery

Every step leaves a record, and both sides are looking at the same data.

  1. 01

    Submit your requirement

    Enter the part number, scope and intended use in the portal, and submit the commission.

  2. 02

    Evaluation and quotation

    After evaluation, the quotation is attached directly to the project and visible in the portal.

  3. 03

    Confirm and order

    Confirm scope and price to place the order; status updates automatically.

  4. 04

    Track progress

    As the project moves through the lab and analysis stages, each status is visible at any time.

  5. 05

    Delivery and archive

    The deliverables list stays attached to the project for future reference.

The actual screens

The fastest way to see what the portal holds is to look at it. These are real cases; figures and anything identifying the customer have been masked.

Case timeline: every exchange stays on the record

Enquiry, re-enquiry, re-quote, quotation accepted — each node carries its date. When you need to establish when something was agreed, there is no searching through mailboxes and no room for two conflicting accounts.

CPS Portal case timeline showing enquiry, re-enquiry, re-quote and quotation accepted, each with its date

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The expected delivery date sits on the case

No need to write and ask when it will be ready. The date is part of the sample and delivery status block; when it changes, what you see changes with it.

CPS Portal sample and delivery status block showing the expected delivery date

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Sample receipts and delivery links

When samples arrived and how many, all recorded. The download link for the delivered files sits in the same block with its expiry date stated — so a buried email does not turn into an expired link discovered too late.

CPS Portal showing a table of sample arrival dates and quantities, the expected delivery date, and a delivery download link with its validity period

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The quotation is itemised

X-ray, decapsulation, delayering by process, active layer etching, image processing, circuit analysis, report production — each line carries its own quantity and amount rather than arriving as a single figure. You can see which step the money goes to, and why changing the scope changes the price.

CPS Portal itemised quotation listing X-ray, decapsulation, delayering, etching, image processing and circuit analysis with quantities (amounts masked)

Requirement history: every change is kept

Each submission or negotiated change creates a new version, with its attachments retained. What version 1 outlined, what version 2 changed it to, and which files came with each — all still there. This is the main purpose of the system: neither side gets to remember the scope differently afterwards.

CPS Portal requirement history showing version 1 original submission and version 2 resubmission with their analysis scope and attached files (filenames masked)

Support tickets stay attached to the case

Technical questions open a ticket, and the conversation travels with the case instead of scattering across individual mailboxes. If your corporate network blocks uploads, the screen says so and offers email with the case number instead — we file it for you.

CPS Portal support ticket view with the customer and CPS conversation on the left and the reply and attachment fields on the right

New report notifications

The most immediate benefit of an account, even with no active project.

The report library keeps growing. Choose the device types or manufacturers you care about — say Power Management and Driver only — and you will only be emailed about matching new reports.

In this market, simply knowing a report exists before others do is a form of lead time.

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